Can Zelle ® payments be reversed?

No, Zelle ® payments cannot be reversed. With Zelle ® money moves into an enrolled recipient’s account within minutes and cannot be reversed. Was this helpful? Still have questions? Call us. We’re open. 1U.S. checking or savings account required to use Zelle®. Transactions between enrolled consumers typically occur in minutes.

How do I request money from a Zelle account?

Open the Zelle app (or your bank’s mobile app) and tap “ Request.” Look for the contact information of the person to whom you sent money. Enter the amount of money that you want to request. Include a note. Tap “ Request ” (or confirm). You’ll be notified in the app (or via email) if the person denies the request. 3. Try to cancel the payment

Can you cancel a Zelle payment?

“My daughter really needs the money back to pay her rent.” But Zelle’s terms are clear: You can’t cancel a payment once it’s been sent if the recipient is already enrolled with Zelle. And if you send money to someone you don’t know for a product or service, you may not get your money back for a product or service that’s not delivered.